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Terms & Conditions

Terms & Conditions (Terms of Use)

Effective date: 01 September 2025

These Terms govern your access to and use of Industrial Print Solutions websites, pages, and services ("Platform") and any purchase of products or services offered by Industrial Print Solutions ("IPS", "we", "us", "our"). By accessing or using the Platform, you agree to be bound by these Terms and the policies referenced here (Privacy Policy, Cancellation & Refund Policy, Shipping & Delivery Policy, and Disclaimer).

This document is an electronic record under the Information Technology Act, 2000 and applicable rules; it is generated by a computer system and does not require any physical or digital signatures. It is published in accordance with Rule 3(1) of the Information Technology (Intermediary Guidelines) Rules to make our rules/policies available for your use of the Platform.

1) About these Terms

These Terms govern your access to and use of the Platform and any purchase of products or services offered by IPS. By accessing or using the Platform, you agree to be bound by these Terms and the policies referenced here, including our Privacy Policy, Cancellation & Refund Policy, Shipping & Delivery Policy, and Disclaimer.

2) Eligibility & account

You confirm that you are competent to contract under Indian law and, where you act for a company, that you are authorized to bind it. You must keep your account credentials secure and are responsible for all activities under your account.

3) Ordering flow (custom & standard products)

  • Product selection & artwork intake. For customized items, you upload or share your logo/artwork and instructions.
  • Proof & approval. We share a digital proof; production begins only after your approval. Minor colour variation may occur between screen and print.
  • Print-on-demand. Customized jobs are made specifically for you and are generally non-returnable except for manufacturing defects or transit damage (see Cancellation & Refund).
  • Pricing & taxes. Prices are in INR and exclusive of GST unless stated. Taxes (if applicable) are shown at checkout, and shipping is free on every order.
  • Payment. Payments are processed by trusted payment gateways; we don’t store full card details. If a third-party payment/financing page is used, their terms and privacy policy apply.

4) Customer logos & IPS content — ownership and licences

Your Logo/Artwork

  • Ownership. You (or your licensors) retain all rights in your logo/artwork.
  • Limited licence to IPS. You grant IPS a limited, revocable, non-exclusive, royalty-free licence to use your logo/artwork solely to design previews, personalize, print, pack, deliver, and (where applicable) host related QR training pages for your orders/subscriptions.
  • No cross-use or marketing. We will not use your logo/artwork for other customers, portfolios, ads, listings, or social media without your explicit written consent.
  • Your warranties. You warrant that you have all rights to submit and authorise our use of the logo/artwork and that the content is lawful, non-infringing, and non-misleading. You agree to indemnify IPS against third-party claims arising from your assets.

IPS Content

Designs, illustrations, templates, layouts, copy, product photography, and the Platform’s look-and-feel are owned by or licensed to IPS. You receive a non-exclusive licence to use the final printed outputs at your sites; no right to reproduce IPS templates or site content unless we permit in writing. This mirrors standard “use of content” terms seen on similar sites.

5) Acceptable use & security rules

You agree not to: (a) access data not intended for you; (b) probe, scan, or test vulnerabilities; (c) interfere with services (e.g., virus, flooding, crashing); (d) send unsolicited commercial emails via the Platform; or (e) upload unlawful, defamatory, obscene, or infringing content. Breaches may attract civil/criminal liability and cooperation with law enforcement.

6) Third-party links & services

The Platform may link to third-party websites/services (payment pages, courier tracking, cloud previews). Their terms and privacy policies apply; IPS is not responsible for their practices or content.

7) Shipping & delivery (summary)

Lead times and carriers are described in our Shipping & Delivery Policy (design proof → production → dispatch timelines; tracking; packaging; delivery windows). In case of high order volumes or force-majeure events, dispatch can be delayed with notice.

8) Cancellation & refund (summary)

Customized items: free cancellation until proof approval (or within a short time window stated in the policy). After approval/production start: no cancellation; defects/transit damage claims must be raised within the stated window with photos/unboxing video; remedy is reprint/replacement (refunds only if reprint is impossible).

Standard items: returns allowed as per policy if unused and in original packaging. Industry examples commonly specify time limits, evidence, and refund windows. Full details are in our Cancellation & Refund Policy, which forms part of these Terms.

9) Warranties & disclaimers

Products and site content are provided “as is/available”. IPS disclaims all implied warranties (merchantability, fitness, non-infringement) to the maximum extent permitted by law.

Safety posters/signage are educational/awareness tools and do not replace statutory training, audits, or legal compliance obligations applicable to your workplace.

We do not guarantee uninterrupted or error-free operation; availability may be affected by factors beyond our control. Similar disclaimers are standard across industry.

10) Limitation of liability

To the fullest extent permitted by law, IPS shall not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, including lost profits/revenues/data, arising from or related to your use of the Platform or products. In all cases, IPS’s aggregate liability shall not exceed the amounts actually paid by you for the product/service giving rise to the claim (or any lower statutory cap, if applicable). Comparable formulations appear in common Indian e-commerce templates.

11) Indemnity

You agree to indemnify and hold harmless IPS, its officers, directors, employees and agents from any claims, liabilities, damages, costs and expenses (including reasonable attorneys’ fees) arising out of: (a) your breach of these Terms or policies; (b) your infringement of third-party rights (including logo/artwork you supplied); or (c) your violation of law.

12) Pricing, promotions & errors

We reserve the right to modify pricing, offers, or product specifications at any time. In case of typographical errors or incorrect pricing, we may cancel orders or request confirmation at the correct price before processing.

13) Intellectual property claims (notice)

If you believe any material on the Platform infringes your IP, emailinfo@industrialprintsolutions.com with: (i) your contact details; (ii) a description and proof of rights; (iii) URL/location of the allegedly infringing material; and (iv) a good-faith statement and requested action.

14) Electronic communications & consent

By using the Platform or sharing your contact details, you consent to receive service communications (order status, design approvals, dispatch, invoices). Marketing communications, if any, will follow our Privacy Policy and can be opted out.

15) Privacy

Our Privacy Policy explains what data we collect, how we use/share it, security, retention, and your rights (including grievance redressal). Please read it carefully; it is incorporated into these Terms by reference.

16) Force majeure

Neither party is liable for delay/failure caused by events beyond reasonable control (e.g., natural disasters, acts of government, strikes, network outages, pandemics).

17) Suspension/termination

We may suspend/terminate access or cancel orders (with refund, where applicable) if we suspect fraud, misuse, security risks, rights violations, or breach of these Terms.

18) Governing law & jurisdiction

These Terms are governed by laws of India. Subject to applicable law, courts at Kanpur, Uttar Pradesh shall have exclusive jurisdiction over disputes arising from or in connection with the Platform or these Terms.

19) Changes to Terms

We may update these Terms from time to time. Continued use of the Platform after changes indicates your acceptance; please review this page periodically.

20) Contact & grievance redressal

Grievance Officer – Mr. Shubham

Email: info@industrialprintsolutions.com

Mobile: +91 9936814137

Address: 127/196, U-Block, Niralanagar, Kanpur, 208014